Answered By: Arwen Meador
Last Updated: Feb 11, 2026     Views: 81

If multiple NCBI accounts exist, NCBI customer support can merge them into a single account. Write to the NIH/NLM Help Desk at info@ncbi.nlm.nih.gov and provide the following information in your email. Be aware that Help Desk response times are slower than usual due to a high volume of cases.

Required Information

  • eRA Commons username (faculty) or NCBI username (others)
  • Email address that may be associated with your accounts

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