If multiple NCBI accounts exist, NCBI customer support can merge them into a single account. Write to the NIH/NLM Help Desk at info@ncbi.nlm.nih.gov and provide the following information in your email. Be aware that Help Desk response times are slower than usual due to a high volume of cases.
Required Information
- eRA Commons username (faculty) or NCBI username (others)
- Email address that may be associated with your accounts